If you have questions, feedback, or need assistance with TRIM, we're here to help.
Email: [email protected]
We typically respond within 48 hours.
How do I record a flight? Open TRIM, tap the "Record" button on the Home screen, and place your phone in your pocket. TRIM records your entire flight in the background using GPS — no network needed.
How do I import my existing flights? Go to the Map tab, tap the import button, and select your GPX or KML files. You can import flights from Garmin, ForeFlight, SkyDemon, or any app that exports in these formats.
What does TRIM Premium include? Premium unlocks unlimited 2D & 3D replays, full exploration zones (King of the Hill), unlimited imports, all sharing templates, community replays, and full leaderboards. Available as monthly (€4.99/month) or annual (€39.99/year) subscription.
How do I cancel my subscription? Go to your iPhone Settings > Apple ID > Subscriptions > TRIM Premium > Cancel. Your premium access continues until the end of the current billing period.
Does TRIM work offline? Yes. Flight recording works entirely offline. Your flights sync automatically when you reconnect.
What devices are supported? TRIM requires iOS 17 or later. The 3D Replay feature requires iOS 18+ and a compatible device.
How do I delete my account? Contact us at [email protected] and we will process your account deletion within 30 days, including all associated flight data.
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